Thermally Insulated Windows Delivery Schedule

We strive to deliver in the shortest possible time to maintain high standards of service and efficiency. Normally delivery occurs 2-6 weeks after order, at an agreed date, however delivery times are dependent on size & complexity of your order as well as your location.

It is possible to deliver in stages, at request of the client/ builder/ project manager/ architect but note that each delivery will incur a fee. Also, although we are happy to accommodate urgent orders, please note that prioritising an item in an order can change our production plan and create bottlenecks, which can delay the rest of the window and door items. Instead we encourage clients, builders, architect, project managers to consult us in the planning stage to manage, control and ultimately minimise the impact of potential problems eliminating the need for urgent double glazed windows and doors items that can needlessly increase cost (directly through additional delivery charge/s and indirectly as opportunity cost of delays)

A multi-drop off option is available on request for those customers with fewer number of double glazed windows and doors, who are prepared to share the delivery truck to save money. In the case of a multi point drop-off, customers are at the mercy of each other's availability, so in the event of a cancellation by one or more customers, remaining customers may be delayed. We go to a considerable effort to accommodate everyone's first preference and use optimal allocation and minimisation of wait time approach to the delivery schedule, but occasionally cancellations or changes by clients or factors outside our control (floods, cyclones, bushfires, strikes, power failure etc) can cause delays. Even though we have a contingency plan, clients should be prepared for changes.

Customers are also welcome to make their own arrangements to pick up the double-glazed windows and doors from our facility.

We deliver at kerbside; accordingly, let us know if you suspect there will be access problems so that there are no delays to the delivery. If there are gates and security, don't forget to supply us with appropriate clearance or advise the security. In the event there is no access and/or there is no authorised person to take possession of the goods, we reserve the right to withdraw from delivery, and a new delivery (at a fee) will be arranged.

To make delivery process for your double glazed windows and doors smooth and trouble free for everyone, please help us by arranging temporary parking at kerbside, in a driveway or elsewhere near the site, and advising of maximum height restrictions if there are overhead wires, cables or a bridge.

Changes to your order, even if it does not change the number of double glazed window and door items can also change the delivery date, because if the size & style change substantially, a bigger truck may be required to deliver your double glazed window products.

Delivery of double glazed windows, doors and products within 100km of the Sydney Metropolitan Region does not attract a fuel surcharge. If your order is comprised of only a few double glazing items, we can operate a multi drop delivery system to save you money. This method allows us to service multiple customers in the same area who share the truck and the delivery cost. This is optional and customers who have urgent needs for delivery of their double glazed upvc windows and doors can always opt for a direct delivery. Check the Delivery Schedule page for more information.   Extra information about double glazed delivery areas can be found here

Please note that delays by you of delivery of any order of double glazed windows and doors by more than 2 months will not be processed online, and you must speak to your sales representative to make a new arrangement. Please note that you may be required to pay a storage fee for lengthy and/or repeated delays. Failure to advise us of the changes in your availability at least 2 days before the delivery date, may make it difficult for us to make a timely change and if you are a part of multi point delivery, inconvenience other customers.   Great suggestions and more on double glazed change your schedule can be found here

The total cost of delivery is directly related to the sizes and number of double glazing items in your order. If any of your double glazed windows or doors exceed a certain level in either height or width, we must use a bigger truck, which will raise the cost of delivery, even if you have only a single double glzing item. The first delivery level is 4m wide; the second delivery level is 6m wide. Of course, we always stack the items in a most efficient way to save space.   Get the answers on your questions on double glazed sizes and dimentions on this page

After the double glazed windows are delivered to your home or the construction site, ideally they should be installed as soon as possible, to minimise the risk of accidental damage. However, we understand that this may not be practical if there are other renovation or construction work being completed - in this case, it is best to store the double glazed window/ door frames and glass separately and in an area with limited access, so that the upvc window frames and insulated glass units experience the least movement possible.   Additional information on double glazed handling and storage can be found at this location

Double Glazed Windows and Doors are committed to protecting our staff, customers, associates and public from risk and injury associated with working with windows and glass products. Most accidents are preventable, and we provide extensive training for our staff to deal with various situations and armed with knowledge and experience, we are confident they are well prepared for uncertainty. Double Glazed Windows and Doors maintain an effective OH&S plan that not only complies with the law, but also is continuously improved as we try to uphold the highest level of safety that reaches beyond minimum legal requirements.   Continued on the double glazed safety page

When design and utility are a priority, our cutting edge technology is sure to impress! For exceptional thermal and acoustic performance coupled with trouble free maintenance and ingenious design, this Door will exceed your expectations. The inward swinging Tilt and Turn Double Glazed Door, operates in the same way as the Tilt and Turn Double Glezed Window, and is built with the same care and precision that any window and door deserves. Special high quality hardware allow a single handle to operate all three functions: multiple security locking points for safety when locked, special hinges allowing the window to tilt inside for gentle air flow, and of course, the fully opening 'turn' function for maximum air flow and ventilation.   Additional information on double glazed tilt & turn door can be found at this location

Self sufficient and allowing for maximum natural ventilation, Double Glazed Stacker Windows slide and fold effortlessly demonstrating the refined taste of an intelligent consumer. Double Glazed Stacker Windows can create a vast amount of space along with an inviting contemporary character, and re-create a glass wall effect because they are not constrained to the same limitations of casement, awning and tilt & turn windows where the openings are restricted. The Double Glazed Stacker Window has two or more (upto six) panels, with one panel sliding past another, and all of the panels resting or being 'stacked' on one or two sides. They are a great alternative to Bifold Double Glazed Windows, when the client prefers the sliding style over the Bifold, or when space is at a premium, since with Stacker or Sliding Double Glazed Windows you need not worry about furniture placement or possible exterior obstacles. These windows feature ease of operation and maintenance, and a universally appealing design that will complement any modern home.   Get all the facts on double glazed stacker window

Make a grand entrance to your outdoor living area and impress your family and friends with our traditional and carefully crafted Double Glazed French Doors that add charm and elegance to any home! Double Glazed French Doors open and close like conventional doors, and with an outswing design can save interior space, where it is limited. Combine with a wheelchair accessible threshold, a sidelight/ fixed panel or colonial bars that add the classic look of divided light, and Double Glazed French Doors will become a stunning feature of your home!   Continued on the double glazed french door page

Combining the mastery of old world craftsmanship and progressive German engineering technologies, we create the most sophisticated upvc windows for the intelligent consumer who has the capacity to discern between a cheap imitation which creates disappointment, and our exceptional double glazed windows which will please and delight for years to come. Specified by architects as attributes of buildings, bifold windows bring out qualities of creativity, intelligence and magnificence that are easy to recognize but difficult to quantify or replicate by an inferior product. By making choices one transfers to the material assemblage of a building those attributes which really belong to one's personality. It is inevitable that qualities that feature in the buildings' owners' characters are read into architecture. What do your windows say about you?   More info on double glazed bifold window

for a natural and continuous entry into the outdoor entertaining area, which defines any modern home, choose Window Factory Double Glazed Sliding Doors. Functional, intelligent and convenient are the defining characteristics of our Double Glazed Sliding Doors. All our doors are quipped with high quality hardware for effortless opening and closing enhance all these aspects. We combine efficient technology for Double Glazed Sliding Doors with sophisticated design creating that indispensable convenience for your home. Popular with contemporary homes, our Sliding system offers additional benefit of saving space and when used with mirrored glass, can even serve as a room divider for guest privacy.   Get the answers on your questions on double glazed sliding door on this page

A meticulously controlled work process allows increased speed and economies of scale advantage in production and assembly. The design elements in the classic Side Hinged Double Glazed windows are sometimes subdued, but fundamentally enriching - aesthetically and through improved comfort. The classic design allows to emerge important elements such as a strong sense of mass, structural legibility and strength with clear proportional relationships between solid and void. Side Hinged windows are similar to Casement windows, but open out and provide the highest possible acoustic and thermal insulation. Side Hinged windows are uncomplicated and cost-efficient, and when combined with our double glazed units, and offer exceptional improvements in performance when compared against ordinary aluminium or wooden windows. With architect's help, the Side Hinged Double Glazed windows will no doubt encourage inhabitants or users to gain architectural delight from their serendipitous journeys throughout the home.   Get all the facts on double glazed side hinged window

Our Double Glazed Doors are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our Double Glazed Tilt and Slide Doors can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being. Window Factory Tilt and Slide Doors are the most innovative and attractive deck/ garden or balcony doors available. Not only do they boast the tilt option of other popular styles, but the Tilt and Slide Doors were also designed to maintain our reputation for high performance.   Get all the facts on double glazed tilt & slide door

Every day we face tough new challenges and innovate according to our clients' needs and desires, leaving a lasting impression on everyone with our Double Glazed Windows. The most versatile and flexible window that retains its popularity through the changing trends in architecture and interior design is the Double Glazed Tilt & Turn window, which adapts to the users intention to ventilate, clean or insulate through unique hardware and security features. As well as the possibility of opening inwards or outwards, by turning the handle, clients will have the option to tilt the window inside slightly and ventilate or clean the window easily. And of course, for extraordinary performance in acoustic and thermal insulation for full control of the environment inside your home, you will be close it shut and lock it indefinitely for extra security.   Great suggestions and more on double glazed tilt & turn window can be found here

The Casement Double Glazed Door is essentially a single panel double glazed hinged door that has one panel swinging in or out. This style is our best performing Double Glazed Door against wind, rain, fire, and even snow, the casement style is energy efficient and practical, which will have an instant impact on your home. This product is suitable for both internal and external uses and is also available for specialised commercial and architectural applications.   A complete guide for double glazed casement door can be found here

Double Glazed Awning Windows allow the window sash to swing outward rather than inward or up and down, so they can be located in may places around the home and easily arranged next to other window types. The awning window is the ideal window type for homes in the temperate climate zone, or homes that are positioned to take advantage of natural ventilation or breeze. Double Glazed Awning windows are made with compression and weather seal and provide higher air-tightness, energy-efficiency and acoustic insulation than other window types such as sliding and double-hung windows. Double Glazed Awning windows have a variety of applications due to their versatility and durability, and are particularly attractive option for contemporary homes because our Awning windows are manufactured locally to an indisputably imposing standard, impressing even the most discerning clientele.   Read more on double glazed awning window

Window Factory Double Glazed Windows and Doors exceed expectations in many hostile environments that are not suitable for other types of materials. Due to the unique properties of upvc, the frame maintains high tensile strength and modulus over a moderate temperature range, low thermal conductivity, and excellent chemical and corrosion resistance to a variety of aggressive substances. In general upvc has good acid and alkali resistance as well as excellent vapour barrier properties and excellent UV resistance. Upvc frames provide many construction advantages due to the material's inherent corrosion resistance, lightweight, ease of fabrication, and other labor-saving characteristics. In addition, upvc frames are high precision and can be manufactured to a tolerable value of +/-3mm, which is ideal for demanding architectural applications.   Read more on double glazed corrosion resistance

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Read more on double glazed prestigew t58

The power of the sun is generally underestimated. In one home, we measured 7kW of solar energy per hour on a sunny day in January, which is enough to some of your home appliances including air conditioners and heaters. This means that the same amount of energy is heating your home as you are using on an appliance to cool it! Upto 40% of heat or cold, depending on the season, can be escaping your home through badly insulated windows. Would you buy an appliance if you were told it could only operate at 60% capacity? And yet if your windows and doors have an inadequate u value score, you could be undermining your efforts to cool/ heat your home. Double Glazed Windows and Doors offer full control of your surroundings through a tight weather seal to insulate your home and make it energy efficient.   Greater detail on double glazed climate control can be found here

Installation of replacement double glazed windows and doors or for new constructions includes removal but not disposal of existing windows, and includes glazing, which involves fitting glass into the frame.
If you hired a builder to manage the installation, but they are unfamiliar with upvc, we provide consulting services to ensure the windows installation is trouble free.   A complete guide for double glazed replacement can be found here

Is the most cost effective option because the features of this type of glass are rather basic. Float glass refers to a completely flat plane of clear glass. The term float is derived from the production method, and this type of glass is also often referred to as flat glass.   For supplementary material on double glazed float glass click here

Is a sandwich made of one thin layer of plastic Poly Vinyl Butyral between two or more sheets of glass. The PVB sticks with the glass, forms chemical as well as mechanical bonds. When laminated with annealed glass, the layer maintains the geometric integrity of the pane in case of breakage.
Also, it gives acoustic insulation as well as providing protection against damage caused due to UV radiation because it cuts almost 99% of UV radiation present in the sunlight.   Great suggestions and more on double glazed laminated glass can be found here

There are significant savings in electricity that will pay for your windows in 6-7 years and will reduce your CO2 emissions by about 100-150kg per year. For an indication of energy efficiency of a window or door, look for the U-value or R-value. U-value measures the overall heat transfer coefficient, or how well the window/door conducts heat and is also the inverse of the R-value. The lower the U-value, the greater a window's resistance to heat flow and the better its insulating value. Our windows boast a value of 1.8, which means they perform three times better than an aluminium framed window with a typical value of 5.4-5.6. And since windows can contribute to between 15-40% energy loss in a building, installing the most energy efficient windows available should be the intelligent homeowner's priority.   For supplementary material on double glazed draft proof click here

Ordinary tinted glass is popular because it reduces heat gain and carbon emmissions, although it also marginally reduces visible light transmission. High Performance or Low-e tinted glass or spectrally selective tinted glass reduces solar heat gain to below that of ordinary bronze/ gray tint but has a visible transmittance closer to clear glass. The tint has little effect on the U-factor but reduces solar gain considerably, which can reduce the need for air conditioning in the summer. Tinted glass is useful in controlling glare - especially for those windows facing east or north east. Return the sunlight not glare into your home.   Great suggestions and more on double glazed tinted glass can be found here

First impressions count and every effort has been taken to achieve the correct balance between form and functionality - visual appeal and practicality. From the strategic positioning of hardware, unrivalled surface finishing quality to the colour options - the Rehau Prestige Design leads the market in double glazed windows and door systems. Rehau is a German plastics manufacturer with world class facilities and unlimited polymer solutions. Get all the facts on double glazed profile systems.   More info on double glazed profile systems

Purchasing upvc double glazing is not simply a cosmetic improvement, it is about technical advancement, high performance, safety and security, so by having various of our vinyl double glazed products tested in a laboratory to Australian Standards and the building regulations, ensures your double glazed windows comply with the minimum expected from any manufacturer in Australia. In fact, the double glazed window products that were tested have been found to outperform the minimum levels, and sometimes even exceed these levels several times over. Supplementary advice on double glazed test reports.   Examine all the facts on double glazed test reports page

Awning windows have both federation and contemporary architecture applications. Our windows are more than just apertures for light and ventilation - they can be a major spectacle offering a connection to heaven and earth. With the right advice about placement and size, our windows can improve comfort, utilize daylight and natural ventilation for improvement in overall health and well being.   For more information double glazed single brick

Rehau quality stands for ambition and power, and these ideas are represented well in the Prestige casement upvc window and door system. The thickness of glazing ranges from 5mm to 33 mm. This double glazed window and door system comes with an overlap that measures 8 to 10 mm located between frame and sash, and this overlap not only helps to eliminate water infiltration and dust penetration, but also aids in saving energy consumption. Design optimisation of reinforcement chambers makes the double glazed window and door made of this profile highly resistant to high wind pressure.   Greater detail on double glazed prestiged t84 can be found here

Double Glazed Windows and Doors uses only quality hardware. Maco Secure guarantees the performance of their double glazed upvc window and door hardware against break-in through failure of their products. Should in the unlikely event of a break-in through the double glazed window hardware Maco Secure will re-imburse any insurance excesses up to a maximum. Get the answers on your questions on double glazed hardware on this page.   A complete guide for double glazed hardware can be found here

Installation of Double Glazed Windows in new homes or buildings is usually performed by the builder and his team, however, we are prepared to quote and provide an installation service if required. Installation fee is calculated on a per item basis and depends on the size and quantity of the items. The installation quote ordinarily includes glazing, but we can also provide a quote for installation excluding glazing, or a glazing only installation - we are flexible and understand that client circumstances vary.   Supplementary advice on double glazed new construction